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This section will feature the following device actions that can be managed by a project administrator.

A project administrator can also manage the device through Devices Rest API.

Click 'Devices' from the side menu, to navigate to the devices page.

Reserve a Device

Step 1: Select the device you wish to reserve.

Selecting multiple devices

To reserve multiple devices, hold the 'Ctrl' key and select the devices you wish to reserve.

Step 2: Click 'Reserve'.

The reserve devices popup window will be opened.

Step 3: Select the reservation period.

Step 4:  Select the project.

Select project

This option is only available for "Cloud admin".


Step 5:  Select the user from the selected project. If "Reserve for me" is checked, the device will be reserved for the current user.

Select user

This option is only available for "Cloud admin" & "Project admin".


Step 6:
Add reservation notes if required.

Step 7: Click 'Reserve'.

The success message is displayed on the screen after the reservation.

Release a Device

Step 1: Select the device you wish to release.

Selecting multiple devices

To reserve multiple devices, hold the 'Ctrl' key and select the devices you wish to reserve.

Step 2: Click 'Release'.

  • Release Device popup window will be opened.

Step 3: Click 'Release'.

View the reservations of a Device

Step 1: Click on "Devices" in the sidebar menu to navigate to devices page.

Step 2: Open the submenu (3 dots) and click on Reservations.

"Device Reservations" page will show current and future reservations from all devices, from all projects and users.

To see the details of a reservation, select a reservation and click on Info

Remove reservations:

In order to remove one or more reservation(s) - Select the reservations that are needed to be removed and  click on Cancel reservation(s).

The Cancel Reservation(s) button is only enabled once one or more reservations are selected.

After clicking the Cancel Reservation(s) button, a dialog appears to confirm the action.

  • Note that deleting current reservation has the same effect as a device release action, this will be displayed in the dialog as well as with an 'Ongoing' notification, and a info message that the cancellation will release the device in the end.

release the device. Clicking on the Cancel Reservations button will cancel the reservation, followed by a green toaster confirming the deletion.

Edit the Device details

Step 1: Select the device you wish to edit.

Step 2: Click 'Edit'.

Step 3: Edit the required details.

Step 4: Click 'Save'.

The edited details of the device will be displayed in the device info panel in the Device Lab.

Step 5: Select the device you edited.

Step 6: Click the Info icon.

Reset USB Connection

Cloud and project administrators can reset the USB connection of the cloud device.

There are a few conditions that have to be met to reset a USB connection:

  • The device is iOS version 8 or higher.
  • The device is in Available, Unauthorized, or Error status. Cloud administrators can reset the connection of devices in status 'In Use'.

Step 1: Select the device line for which the USB connection has to be reset.

Step 2: Click 'Reset USB Connection'.

This will disconnect the device from power for a second and then will reconnect the device back.

Reboot Device

Cloud and project administrators can reboot the device from Cloud Web Portal.

Step 1: Select the device to reboot.

Step 2: Click on the button with three dots.

Step 3: Click 'Reboot Device'.

If any of the selected devices are not in 'Available' status, the button will not be enabled.


Download Device List

Cloud and project administrators can download the device list from Cloud Web Portal.

Step 1: Navigate to Device Lab. (Click 'Devices' from the side menu)

Step 2: Click on the button with three dots.

Step 3: Click 'Download Device List'.

A detailed report of the devices will be downloaded in the csv format.

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