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In this section we will explain how to connect a physical mobile device to SeeTest Automation, specifically:

  1. Verify you that you do not have Samsung Kies or HTC Sync installed on your machine.
  2. Use the original device cables.
  3. If you are working with a Desktop, use the backports (directly from the motherboard).
  4. When you disconnect a device disconnect it with the USB cable. (the number of times you can connect and disconnect a device from the USB port is limited).
  5. Do not use USB V3.0 ports.
  6. If you need to use a USB hub, we recommend that you use Plugable USB 2.0 7 Port
  7. Use the latest version of iTunes.
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