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titleManage Project Devices

This section will feature the following device actions that can be managed by a project administrator.

This section will feature the following device actions that can be managed by a project administrator.

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A project administrator can also manage the device through Devices Rest API.

Click 'Devices' from the side menu, to navigate to the devices page.

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Reserve a Device

Step 1: Select on the device you wish to reserve.

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titleSelecting multiple devices

To reserve multiple devices, hold the 'Ctrl' key and select the devices you wish to reserve.

Step 2: Click 'Reserve'.

Add Reservation The reserve devices popup window will be opened.

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Step 3: Select the userreservation period.

Step 4:  Select the project.

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titleSelect project

This option is only available for "Cloud admin".


Step 5:  Select the reservation perioduser from the selected project. If "Reserve for me" is checked, the device will be reserved for the current user.

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titleSelect user

This option is only available for "Cloud admin" & "Project admin".


Step 6:
Add reservation notes if required.

Step 57: Click 'Reserve'.

The success message is displayed on the screen after the reservation.

Release a Device

Step 1: Select on the device you wish to release.

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titleSelecting multiple devices

To reserve multiple devices, hold the 'Ctrl' key and select the devices you wish to reserve.

Step 2: Click 'Release'.

  •  Release Device popup window will be opened.

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Step 3: Click 'Release'.

View the reservations of a Device

Step 1:

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Click on "Devices" in the sidebar menu to navigate to devices page.

Step 2:

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Open the submenu (3 dots) and click on Reservations.

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"Device reservations can be displayed in Calendar view or in the Table view.

In the table view project users can add and delete future reservations of a single device.

Cloud administrators are allowed to add and delete reservations for all users.

Project administrators are allowed to add and delete reservations of users from their own project.

Users are allowed to add or delete their own reservations.

View reservations in calendar view:

Click 'Calendar View'.

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Reservations of the currently connected user are displayed in blue color.

Reservations of other users are displayed in red color.

There are options to move to previous/next week in the Calendar view.

View reservations in a different time zone:

After selecting a time zone from the list, the reservation hours will update according to the new time zone.

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To see the details of a reservation, select a reservation and click on Info

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Remove reservations:

In order to remove one or more reservation(s) - Select the reservations that are needed to be removed and  click on Cancel reservation(s).

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The Cancel Reservation(s) button is only enabled once one or more reservations are selected.

After clicking the Cancel Reservation(s) button, a dialog appears to confirm the action.

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  • Note that deleting current reservation has the same effect as a device release action, this will be displayed in the dialog as well as with an 'Ongoing' notification, and a info message that the cancellation will release the device in the end.

release the device. Clicking on the Cancel Reservations button will cancel the reservation, followed by a green toaster confirming the deletion.

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Create new reservation:

Reservation can also be made from View Reservation page.

  1. Click New Reservation button. This will open New Reservation window. 
  2. Add devices to be reserved by clicking Add Device button

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Clicking Add Device will open another window, where all the online devices assigned to the project will be displayed. Multiple devices can be reserved together.

Select the desired devices and click Select.

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The selected devices will be displayed in the New Reservation window. The Reservation time can be selected by clicking From and To button. A project admin can create Reservation for self or for any user assigned to the project

The user can be selected from the User dropdown.

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If any of the selected device is already reserved, it will be shown in red in the reservation window. Reservation can't be made if the device is reserved for some other user. Such device needs to be removed from the selection in order to continue reservation.

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Finally Click Reserve button to complete reservation. If reservation is successful,  a green toast with confirming message is displayed.

Edit the Device details

Step 1: Select the device you wish to edit.

Step 2: Click 'Edit'.

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Step 3: Edit the required details.

Step 4: Click 'Save'.

The edited details of the device will be displayed in the device info panel in the Device Lab.

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Step 6: Click the Info icon.

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Reset USB Connection

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  • The device is iOS version 8 or higher.
  • The device is in Available, Unauthorized, or Error status. Cloud administrators can reset the connection of devices in status 'In Use'.

Step 1: Select the device line for which the USB connection has to be reset.

Step 2: Click ' Click Reset USB Connection'.

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This will disconnect the device from power for a second and then will reconnect the device back.

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Step 2: Click on the button with three dots.

Step 3: Click 'Reboot Device'.

If any of the selected devices are not in 'Available' status, the button will not be enabled.

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Download Device List

Cloud and project administrators can download the device list from Cloud Web Portal.

Step 1: Navigate to Device Lab. (Click 'Devices' from the side menu)

Step 2: Click on the button with three dots.

Step 3: Click 'Download Device List'.

A detailed report of the devices will be downloaded in the csv format.