Page tree
Skip to end of metadata
Go to start of metadata

Collect Support data, helps the user to collect the support data error logs, etc. 

This feature is useful for troubleshooting problems by support when there are problems encountered by Experitest users. Once they have collected the data it can be sent to support. 

This feature is accessible via the main menu, Appium Studio -> Collect Support Data

Once the 'Collect Support Data' is clicked a dialog appears.

Please specify the directory in 'Download to' where support data will be downloaded.

Please check 'Attach device data' and provide a connected device if you need to get a device log and click OK.

This will start a process to download the data.

After the process is completed, please open the directory you specified in 'Download to'. 

An archived file will be stored in the specified directory.

  • No labels